Return Policy & Process

Return Policy:

Material shipped within the past 6 months from Dandy can be returned after prior approval by Dandy. A minimum restocking fee of 20% is charged and the customer is responsible for all freight charges.

Return Process:

1. 1. Distributor requests prior authorization from Dandy to return the material
   2. Upon approval, at the expense of the Distributor the material is returned to Dandy
   3. Upon receipt at Dandy, the material is inspected and if it can’t be sold as new the Customer is contacted and a decision is made on Credit and Restocking Fee
   4. Credit is issued to the Distributor